Student Attendance and Absence
1. Students must be punctual for class and need to bring all required materials used in class.
2. Students arriving late will not have their lesson time extended.
3. Group program make-up lessons are not available
Lesson cancellation:
1. If a group class is canceled due to insufficient enrollment, a full refund will be given
2. If your teacher is unable to teach a lesson, a substitute teacher will be arranged.The lessons will be cancelled if no substitute teacher can be found. In this case the student will be given a credit for the lesson.
Withdrawal
You may withdraw from a class before or within 12 hours after the first class . Cadenza Academy of Music will refund the tuition (minus the cost of the first class) and material fee (unopened materials only).
School Closures
Please check the school calendar for school holidays and scheduled closures. Statutory Holidays are not included in the monthly tuition fee. The school will be closed and lessons will not be charged.
Photographs and Video
Photographs and Video Photographs and video taken of students at the Cadenza Academy of music may be used for publication and marketing, unless a written request is submitted.
Child Safety
Cadenza Academy of Music is not responsible for providing before or after class care for students. Please plan to arrive at least five minutes prior to the end of your child’s lesson time in order to pick up your child promptly.